Check Point Advisories

Zoho ManageEngine ServiceDesk Plus Cross-Site Scripting (CVE-2021-20080)

Check Point Reference: CPAI-2021-1390
Date Published: 20 Nov 2022
Severity: Medium
Last Updated: Sunday 20 November, 2022
Source:
Industry Reference:CVE-2021-20080
Protection Provided by:

Security Gateway
R81, R80, R77, R75

Who is Vulnerable? ManageEngine ServiceDesk Plus before 11200
ManageEngine AssetExplorer before 6800
Vulnerability Description A stored cross-site scripting vulnerability exists in Zoho ManageEngine ServiceDesk Plus. The vulnerability is due to improper sanitization of user supplied XML.

Protection Overview

This protection detects attempts to exploit this vulnerability.

In order for the protection to be activated, update your Security Gateway product to the latest IPS update. For information on how to update IPS, go to SBP-2006-05, click on Protection tab and select the version of your choice.

Security Gateway R81 / R80 / R77 / R75

  1. In the IPS tab, click Protections and find the Zoho ManageEngine ServiceDesk Plus Cross-Site Scripting (CVE-2021-20080) protection using the Search tool and Edit the protection's settings.
  2. Install policy on all Security Gateways.

This protection's log will contain the following information:

Attack Name:  Web Server Enforcement Violation.
Attack Information:  Zoho ManageEngine ServiceDesk Plus Cross-Site Scripting (CVE-2021-20080)

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